In the DMA model, a competency is defined as a set of behaviours, which contribute to the effective performance of an individual at a given level of accountability.
These behaviours will result from the individual's unique mix of qualities, values and predispositions, attitudes, motives and abilities, and may be underpinned by certain transferable management skills.
The individual's competency at different levels of accountability can be assessed in terms of the consistency with which they are observed to exercise and demonstrate these behaviours as they discharge their accountabilities.
Characteristics of the DMA Competency ModelThe DMA competency model comprises a set of indicators describing the behaviours associated with effective performance at each level of accountability.
These behaviours derive from the changing nature of accountabilities at each level, depending upon the seven DMA elements:
Observable behaviours are identified for each level of accountability. These behaviours are associated with high performance at each level.
The behaviours tend to be cumulative, so that at higher accountability levels managers should already be demonstrating the required behaviours at lower levels.
Benefits of Applying the DMA Competency ModelApplying the DMA competency model will enable an Organization to: